QuickTime Live Video and Windows XP [Article]
Problem: Users with Windows XP may experience problems with viewing live streaming video. They may hear th
This article contains general troubleshooting tips for QuickTime software on W... [Article]
Although the following tips are related to Microsoft Windows and PC hardware/software configuration, these steps may help to resolve issues.
Troubleshooting Tips
* Make sure yo
White or gray video when you play a movie with QuickTime or missing software mes... [Article]
When you play a movie with QuickTime, you might sometimes be able to hear the sound, but not see the picture. Instead, you see a white or gray screen.
I'm not able to watch your videos. I have Windows 2000. [Article]
We broadcast in the MPEG-4, H.264 video standard.
At this time, QuickTime 7.x is the only universal media player that supports H.264. H.264 requires a modern operating system capable o
When I attempt to watch live streaming video, I get audio but no video. [Article]
First, make sure they have the latest version of QuickTime by going under the Help menu within the player window and selecting the "about QuickTime" command. The latest version is 7.6. If
Minimum System Requirements to Watch Video [Article]
We broadcast in the MPEG-4, H.264 video standard.
At this time, QuickTime 7.x is the only universal media player that supports H.264. H.264 requires a modern operating system capable of processing...
All that shows is a large blue Q with some simple rotating animation below it. [Article]
First, make sure they have the latest version of QuickTime by going under the Help menu within the player window and selecting the "about QuickTime" command. The latest version is 7.6. If you have a...
Movie starts and stops [Article]
Most problems occur due to lack of internet bandwidth or poor quality network connections (often refered to as latency). Check your bandwidth by visiting the following page: http://myspeed.visualware....