- You are having problems printing through Citrix. [Article]
At each of the steps below, complete the step then try printing through Citrix. If at any point you are successful, you may skip the rest of the steps.
- If printing used to work but r
- How to install the Citrix client [Article]
Note: This process absolutely requires administrative permissions on your computer to complete successfully. If you are uncertain if you have these perm
- How to reinstall the Citrix client [Article]
Note: This process absolutely
- You get an SSL error when trying to log in or when you try to run an application... [Article]
Make sure you are going to the correct URL. The old URL does not resolve to the login site corr
- You want to connect to Citrix with your Mobile device. [Article]
Because of the large number of varied phones, tablets, etc., we cannot provide support for Android devices. That being said, the devices are allowed and the capability to connect to Citrix does exis
- When you try logging into Citrix, you are not seeing what you expect to see. [Article]
Make sure you are going to the correct URL. The old URL does not resolve to the login site correctly.
- Try typing https://citrix.mt.gov in t
- When I try to login to IRIS to enter my school district's data, I keep gett... [Article]
The "Under Construction" error is due to the user not completely closing out a Web Browser window. Typically users only keep one browser window open at a time, when they close that
- When we print a report form an IRIS application, it won't print and will no... [Article]
When you first log into any application found on IRIS, our server prompts you and asks if you would like to give permission to save to the local drive. Please click the OK bu
- Citrix used to work, now it doesn't. [Article]
If you recently updated your computer with a new operating system or a new Web Browser, you should install th
- What is the state law regarding hiring registered violent offenders? [Article]
Are there any state or federal laws that prohibits a school district from hiring a registered violent offender? Not as a teacher, but as a staff position with student contact (ie maintenance,
- WIDA Test Administrtor Training [Article]
I took the Test Administrator Online Training last year, do I need to repeat all of it again?
It is recommended that test administrators repeat the training as this is only the secon
- WIDA Test administrator user name and password, OK to share? [Article]
Can I share my username and password for the Test Administrator Training with other test administrators in my system?
Usernames and passwords may not be shared. Each test
- Test Administrator quizzes monitored? [Article]
Will my Test Administrator Training and quiz scores be monitored?
System Test Coordinators can monitor their system staff training certification results in the online course by click
- WIDA Test Administration Questions [Article]
TEST ADMINISTRATION QUESTIONS What are the qualifications for Test Administrators? Test Administrators should be a certified staff member (classroom teacher, school c
- WIDA ACCESS for ELLs Test shipping and Logistical questions [Article]
TEST SHIPPING AND LOGISTICAL QUESTIONS
I don't have a barcode label for a student; is every line on the back of the booklet (Student ID, # of years req
- What are the qualifications for WIDA Test Administrators? [Article]
TEST ADMINISTRATION QUESTIONS (WIDA) What are the qualifications for Test Administrators?
Test Administrators should be a certified staff member (classroom teacher,
- How do I take the WIDA test administrator training? [Article]
How do I take the WIDA Test Administrator Training?
Go to www.wida.us and sign on. If you are the System Test Coordinator, please call the Ass
- What is the W-APT Test? [Article]
What is the W-APT test?
The W-APT is a screening tool for newly enrolled students with limited English proficiency to be administered at the time of enrollment. The W-APT is us
- Hours in a school day/year [Article]
How can I find out how much time is needed for a "unit" of time. Explain 2-01-301 MCA and what is required for aggregate hours for the year? Our school day is almost as long
- Reporting Referral and permission to test student [Article]
We have a couple of students this year who are in need of an IEP who do notyet have one. They are coming in with extensive reports and there is no need for further test