Can't get into a Meeting
If attendees cannot get into the meeting, try one of the following tasks:
Attendees may be waiting for host approval to enter the meeting. If this is the case, a notifier appears in the upper left hand corner of the meeting. Moving the mouse to the notifier brings up a popup where the host can accept or deny the attendee access.
The meeting may be on Hold. If this is the case, a notifier is displayed. Mouse over the notifier and click Start Meeting to let attendees into the meeting room.
Tell attendees to click on the Help link on the Meeting Login page. This takes them to the Test Meeting Connection page where they can verify that their computer meets the requirements to participate in the meeting. If they do not pass, the test gives them explicit instructions for what they need to do.
The attendee’s popup blocking software should be disabled.
The attendee may be using a proxy server. To resolve this in Internet Explorer, select Tools > Internet Options > Advanced tab. Then enable the setting Use HTTP 1.1 through proxy connections.
Finally, clear browser cookies, close all browser windows and attempt to re-enter the meeting.
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