The article has been updated successfully.I get a blank white or gray screen when I open an application
I can log into Citrix but when I double-click on an application, I get a blank white or gray screen.
Delete your temporary internet files and cookies in your internet browser.
i. Close all browser windows.
ii. Open a fresh copy of your Web browser.
iii. For Internet Explorer, Go to the Tools menu -> Internet Options -> General tab and looking for the Delete button.
Other Web browsers usually have this command under the Preference Menu, typically called "Cache files" or "Empty Cache"
iv. When it is has completed the deleting process, close the browser window, reopen and try again.
If you recently installed a second monitor, try this:
i. Logout of Citrix.
ii. Disable the secondary monitor.
iii. Log in to Citrix and try running application. If it runs this time, you should be able to re-enable the secondary monitor.
Related Articles
- QuickTime Live Video and Windows XP
- White or gray video when you play a movie with QuickTime or missing software message.
- Most Common Citrix Issues
- Open admission
- You want to connect to Citrix with your Mobile device.
Attachments
No attachments were found.Visitor Comments
No visitor comments posted. Post a commentPost Comment for "I get a blank white or gray screen when I open an application"
To post a comment for this article, simply complete the form below. Fields marked with an asterisk are required.Article Details
Last Updated
10th of October, 2012
