QuickTime Live Video and Windows XP
Problem: Users with Windows XP may experience problems with viewing live streaming video. They may hear the audio but the screen will be a blank white screen with the familiar QuickTime "Q" displayed. The main problem is the fact that Windows XP is getting to be a tad long in the tooth as far a ...
White or gray video when you play a movie with QuickTime or missing software message.
When you play a movie with QuickTime, you might sometimes be able to hear the sound, but not see the picture. Instead, you see a white or gray screen. You might also see the following alert: "QuickTime is missing software required to perform this operation. Unfortunately, it is not available on ...
I'm not able to watch your videos. I have Windows 2000.
We broadcast in the MPEG-4, H.264 video standard. At this time, QuickTime 7.x is the only universal media player that supports H.264. H.264 requires a modern operating system capable of processing large amounts of data. As we move to the realm of High Definition (HD 1080p, 720p and 480p) you w ...
When I attempt to watch live streaming video, I get audio but no video.
First, make sure they have the latest version of QuickTime by going under the Help menu within the player window and selecting the "about QuickTime" command. The latest version is 7.6. If you have an older version, you need to update for greater security and richer video. After installing or upg ...
Minimum System Requirements to Watch Video
We broadcast in the MPEG-4, H.264 video standard. At this time, QuickTime 7.x is the only universal media player that supports H.264. H.264 requires a modern operating system capable of processing large amounts of data. As we move to the realm of High Definition (HD 1080p, 720p and 480p) you wil ...
All that shows is a large blue Q with some simple rotating animation below it.
First, make sure they have the latest version of QuickTime by going under the Help menu within the player window and selecting the "about QuickTime" command. The latest version is 7.6. If you have an older version, you need to update for greater security and richer video. After installing or upg ...
Movie starts and stops
Most problems occur due to lack of internet bandwidth or poor quality network connections (often refered to as latency). Check your bandwidth by visiting the following page: http://myspeed.visualware.com/ All platfoms: We recomend that users upgrade to version 7.5 of QuickTime. It delivers bette ...