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There were 10 articles found in this category:

  1. questionApplications Fail to Launch from Firefox
    Applications Fail to Launch from Firefox Symptoms Applications fail to launch, when attempting to launch applications using Web Interface site from Firefox. No error messages are generated, and file type association appears to be correct. Applications successfully launch using Web Interface site ...
  2. questionMac OS X 10.7 (Lion) - Known Issues with Citrix Receiver for Mac
    Mac OS X 10.7 (Lion) - Known Issues with Citrix Receiver for Mac Document ID: CTX130356 / Created On: Jul 27, 2011 / Updated On: Oct 13, 2011Average Rating: (4 ratings) View products this document applies to Summary This document contains information about the various issues that are r ...
  3. questionI keep getting disconnected after 30 minutes
    Connecting to Citrix applications is an automatic, two-step process. Step One, the Gateway. This is the web page that displays all the applications available to you. The gateway has a 30 minute inactivity timer. The Gateway is run by the State of Montana's Information Technology Services Divs ...
  4. questionCitrix Client for Windows 7
    Click here for the newest Citrix Client for Windows What's New Citrix Receiver for Windows.The Citrix Receiver replaces the Citrix Online Plug-in for Windows. The Online Plug-in 13.0 is embedded in Receiver. Unified user experience. Gives end users a common user interface whether using only ...
  5. questionSaving PDF to the Local C drive
    Some Windows users may experience problems saving reports to their local C drive's "OPI Reports" folder. This folder is typically created when you first save reports from one of our Citrix applications. First, ensure that you have Read/Write rights to that folder. Some schools restrict users ...
  6. questionHow do I configure my Safari browser to connect to IRIS?
    We've updated the "How To Configure for Java" help sheet. It can be found by visiting http://www.opi.mt.gov/IRISJava.html
  7. questionWhen we print a report form an IRIS application, it won't print and will not appear on our computer.
    When you first log into any application found on IRIS, our server prompts you and asks if you would like to give permission to save to the local drive. Please click the OK button. Reports are designed to save on your computer for later retrieval and printing. The IRIS server will create a folder ...
  8. questionHow do I access Citrix from a Macintosh?
    A new Citrix Client for Macintosh OS X has been releaed. Visit http://opi.mt.gov:8010/. Click the "down arrow" next to "MacICA_OSX.dmg" to begin the download and start the install. As the installation proceeds, you will be prompted to allow the Citrix client to change a system setting. Click OK. ...
  9. questionWhen I try to login to IRIS to enter my school district's data, I keep getting a "This page is under Construction." When are you guys going to finish the page?
    The "Under Construction" error is due to the user not completely closing out a Web Browser window. Typically users only keep one browser window open at a time, when they close that window after an IRIS session, it quits the browser. More advanced web browsers such as FireFox and Safari stay r ...
  10. questionI keep getting a "This page is under Construction."
    The "Under Construction" error is due to the user not completely closing out a Web Browser window.  Typically users only keep one browser window open at a time, when they close that window after an IRIS session, it quits the browser.  More advanced web browsers such as FireFox and Safari stay r ...